# Upgrade Process {% hint style="info" %} If you would like to receive software update emails and release notifications, please subscribe to our [mailing list](https://lp.charted.com/sign-up-to-receive-squareworks-software-updates). {% endhint %} Charted automatically deploys our application updates into your account to ensure you're always running the latest version of our software. Updates may include new features, bug fixes and/or security patches to ensure your account remains secure and up to date. Refer to our [release notes](https://docs.charted.com/ap-automation/release-notes) for a complete list of releases. No action is needed within your account to complete the updates unless otherwise notified. NetSuite also releases two major upgrades annually, and Charted will ensure our software remains compatible with your latest version of NetSuite. Prior to NetSuite's first production account upgrade, Charted performs complete regression testing. NetSuite provides you access to a release preview account. This account is a replica of your production account. Work with your NetSuite administrator to ensure all software is up to date using SuiteBundler and/or the SuiteApp Store prior to testing. As part of the implementation process, you will receive a comprehensive User Acceptance Testing (UAT) plan to aid in the testing of our software within your own account. Charted does not have access to your NetSuite account and therefore is not able to rule out compatibility issues with your data or other customizations. While our regression testing will catch issues within a generic installation of our software, it’s best practice to perform your own internal testing. This may be a requirement to meet your own internal audit controls. For non-managed software, updates must be performed by your NetSuite administrator using SuiteBundler. If Charted has been granted Administrator access to your account, we can update non-managed software upon request. {% hint style="warning" %} **DO NOT UNINSTALL BUNDLES**\ Doing so will lose data that cannot be recovered from your NetSuite account! {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.charted.com/ap-automation/upgrade-process.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.