> For the complete documentation index, see [llms.txt](https://docs.charted.com/ap-automation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.charted.com/ap-automation/charted-faqs/payment-automation/deactivating-payees.md). # Deactivating Payees ### What happens to pending payments when I deactivate a payee? Any payments that have not been released yet move to **Not Ready for Release**. They show the reason **Payee Deactivated**. They stay there until you reactivate the payee or cancel the payments. ### How do I deactivate or reactivate a payee? Go to **Payees > Edit Payees** and you will see a deactivate/reactivate button. For more information with screenshots, refer to our [feature guide](https://docs.charted.com/ap-automation/~/revisions/5mWfap1wj08VLBd4NLdS/charted-features/payment-automation/payee-deactivation). ### Can I still create new payments for a deactivated payee? Yes. New Bill Payments can still be created and land in **Not Ready for Release** queue. Payments can be created but cannot be released until the payee is reactivated. ### What happens to that are already in progress when I deactivate a payee? Payments that have already been released continue to process and complete normally. Deactivation only affects unreleased payments. ### What happens when I reactivate a payee? Any payments held due to deactivation automatically return to **Ready for Release**. If you do not want those payments to go out, cancel them before reactivating the payee. ### Does deactivating a payee affect their onboarding or banking setup? No. A payee's onboarding status and banking information stay in place. Reactivating restores payment capability without requiring onboarding again. ### Can I still send or resend a banking invite to a deactivated payee? Yes. Invite sending, resending, and invite status are not affected by deactivation. ### Will I still be able to find deactivated payees? Yes. The default **Payees** list shows **Active** payees only. To find deactivated payees, change the status filter to **Inactive**. ### Can I reactivate a payee at any time? Yes. You can deactivate and reactivate payees at any time. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.charted.com/ap-automation/charted-faqs/payment-automation/deactivating-payees.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.