> For the complete documentation index, see [llms.txt](https://docs.charted.com/ap-automation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.charted.com/ap-automation/charted-configuration/real-time-3-way-match/managing-variances-payment-holds-and-overrides.md).

# Managing Variances, Payment Holds, and Overrides

### Abstract

Effectively managing variances during the vendor billing process is critical for maintaining financial accuracy and enforcing internal controls. *NetSuite’s Three-Way Match (3WM)* feature allows organizations to define how bills with discrepancies are handled — whether they can be saved, placed on payment hold, or overridden by authorized personnel. These settings provide a balance between automated enforcement and operational flexibility.

This article explains how to configure variance handling settings on the *3WM Settings* page in *NetSuite*. It covers how to allow or block saving bills with variances, enable automatic payment holds, and assign roles that are permitted to override those holds.

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The *3WM Settings* page includes options for defining how variances are handled, whether payment holds should be enforced automatically, and which roles are authorized to bypass holds when necessary.

Follow these steps to configure how variances and payment holds are handled on the *3WM Settings* page:<br>

1. On the **3WM Settings** page, one of the key options to review is whether users are allowed to save vendor bills when variances exist. This can be controlled by checking or unchecking the **ALLOW SAVE WITH VARIANCES** box located under the **Settings** section. By default, this setting is enabled (checked):\ <br>

   <div align="left"><img src="/files/Ths3LairyUdgHoqECpEM" alt=""></div>

   <br>
2. If this box is unchecked, users will be prevented from saving the bill if any variance is detected:\ <br>

   <div align="left"><img src="/files/JKIdcTIx5cpGzfKwfI9A" alt=""></div>

   <br>
3. Another control available to organizations is the option to automatically place a bill on payment hold when a variance occurs. To enable this, check the **HOLD PAYMENT OF BILLS WITH VARIANCES** box under the **Advanced Settings** section:\ <br>

   <div align="left"><img src="/files/OoP4ysczj1ISG7y6ByOG" alt=""></div>

   \
   \
   When selected, this setting automatically checks the standard payment hold box in *NetSuite* if a variance is detected.<br>
4. If your organization uses this setting, it’s also important to define which roles are authorized to override the payment hold. To configure this, use the **ROLES ALLOWED TO OVERRIDE PAYMENT HOLD** dropdown to select the appropriate roles (e.g., **CEO**):\ <br>

   <div align="left"><img src="/files/cFKFpVtrIEjsPQXp8XLo" alt=""></div>

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   Although the setting refers to roles rather than individual employees, any employee assigned to the specified role can override the hold. This can be especially useful when the automatic logic applies a hold, but the payment still needs to be released, for example, by the *CEO* or *NetSuite Administrator*.<br>

This concludes the overview of managing variances, payment holds, and overrides in *NetSuite*.


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