# Importing and Managing Payees (Vendors)

### **Abstract** <a href="#id-2kq685vv2nz1" id="id-2kq685vv2nz1"></a>

To process automated payments through *Charted*, businesses must first import their vendor/payee records from *NetSuite* into *Charted*. This step ensures that payment instructions, such as *ACH* or *Check* preferences, are properly associated with each payee and can be used to streamline outbound payments.

For example, a company that pays dozens or even hundreds of vendors every month will save time and reduce errors by importing existing *ACH* or *Check* information from *NetSuite* and automating vendor outreach through controlled email invitations.

This article provides administrators with step-by-step instructions for importing payees/vendors into *Charted* after permissions have been configured.

### **Importing Payees into** Charted <a href="#bjwfcjgwb0q" id="bjwfcjgwb0q"></a>

Before payment automation can function, vendors — referred to as *payees* — must be imported into the *Charted* system. In *NetSuite*, vendors are maintained as records, but *Charted* requires those records be duplicated internally so that it can manage their payment preferences and initiate outreach when necessary.

This process is foundational to enabling both *ACH* and *Check* payments, and needs to be completed once for each payee.

Begin the import process with the following steps:<br>

1. Start by accessing the payee import options. Go to the **Settings** page, and click on the **Payees** tab:\ <br>

   <div align="left"><figure><img src="/files/EFCc5Xy1Gu9kfUSXJJxs" alt="" width="229"><figcaption></figcaption></figure></div>

   <br>

2. Next, initiate a new import by clicking on the **Import New Payees** button, which opens a page labeled **Select Vendors and Employees**:\ <br>

   <figure><img src="/files/yNtcnV6Ar0zhMWa2JqR9" alt=""><figcaption></figcaption></figure>

   <div align="left"><figure><img src="/files/jiVNWMnXgBrDWvu2b0RA" alt=""><figcaption></figcaption></figure></div>

   \
   **Note:** Since there is a source for potential confusion with the nomenclature, we reiterate that a *payee* in *Charted* is the same as a *vendor* in NetSuite. *Charted* duplicates vendor records from *NetSuite* to function within its own environment.<br>

3. Next, begin selecting records by choosing vendors from the list shown. If your list is long, adjust visibility by selecting a preferred number of rows to display using the **Rows per page** dropdown menu (options include 10, 20, 50, and 100):<br>

   <div align="left"><img src="/files/tnk36gXl0EQeaG6c34Da" alt=""></div>

4. You can include existing *ACH* payment method information from *NetSuite* in the import by toggling **ON** the **Import Existing ACH Payment Methods** option in the **Advanced Import Options** section:<br>

   ![](/files/ZPrqjMRIrMw9yzJZbOdw)

   This ensures that any *ACH* information already stored in *NetSuite* are imported along with the vendor information during the import.<br>

   1. Note: All routing and account information for ACH must be included as a custom field in the vendor record. We recommend using CSV import to duplicate this information in the following custom fields:<br>

      <figure><img src="/files/P1H8vhbgFwGIcx8kGnfW" alt=""><figcaption></figcaption></figure>

      <br>

5. If you’d also like to carry over existing check payment methods, toggle **ON** the **Import Existing Check Payment Methods** option:<br>

   ![](/files/OTNSIjAweCOCpmt3mNsg)

6. Before importing, a payment method, you can check the **Import ACH Account** and **Import Check Address** columns to assess the completeness of your imported ACH / Check details:<br>

   ![](/files/x3XoJA8lfTYP66Ic6XFJ)

   It displays either **YES** or **No - Address Missing / Bank Details Missing** for each record, indicating whether that payment method information exists in the **NetSuite** vendor record. The import will still proceed, blank fields will be ignored.<br>

7. By default, the import process sends an email invitation to each payee, prompting them to accept terms and input their payment details into *Charted*. If you want to prevent these emails from being sent, toggle **ON** the **Don’t Send Email Invites to Payees** option:<br>

   ![](/files/4HlUVjH5tCqW4q0Kff1U)

   a. Note: To proceed with ACH, vendors must click the email to agree to terms and conditions. For check, vendors don't have to click this email.<br>

8. When ready, select a vendor from the list and click the **Next** button to continue:\ <br>

   <div align="left"><img src="/files/DSHaLjLATGKKchenNzqM" alt="" width="563"></div>

   <br>

### **Confirming and Submitting Payee Invitations** <a href="#giq1dax44uu7" id="giq1dax44uu7"></a>

Once the payee is selected, *Charted* provides an opportunity to define how the invitation email is presented. This includes choosing the originating business entity, which determines both the branding of the message and which *ACH* or *Check* settings are inherited.

Finalize the invitation process as follows:<br>

1. Select the appropriate entity from the **Send From Business Entity** dropdown:\ <br>

   ![](/files/vkwpMc4CUK2YEuBqyUQr)

   \
   This defines how the sender's name appears in the email and aligns the payee with specific *ACH* and *Check* configurations linked to that entity.\ <br>
2. Then, complete the action by clicking the **Submit** button followed by the **Confirm** button:\ <br>

   <figure><img src="/files/Svj7m96nymDOxran2A2q" alt=""><figcaption></figcaption></figure>

   <div align="left"><figure><img src="/files/Sbe722ZugluNcdpTp4gs" alt=""><figcaption></figcaption></figure></div>

   \
   \
   This applies your import choices and initiates any related vendor communication.\ <br>
3. After completing the import, click on the **View Payees** button:\ <br>

   <figure><img src="/files/CKhoLvVsku5aaVngjtwk" alt=""><figcaption><p><br></p></figcaption></figure>

   <figure><img src="/files/JrTDqUHuV04wI6iwNRdw" alt=""><figcaption></figcaption></figure>

   \
   \
   This displays the internal table where all imported records are stored and ready for further configuration or payment processing.\ <br>

This concludes the process for importing payees, confirming invitation settings, and reviewing imported records within *Charted*.


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