Creating an E-Invoice Subscription

E-invoicing allows your suppliers to send compliant electronic invoices directly to your NetSuite account through the PEPPOL network. Before your organization can receive e-invoices, each of your legal entities must be registered on the network. This is done by creating an E-Invoice Subscription in the Charted SuiteApp.

This article walks you through how to create a new E-Invoice Subscription for a legal entity. Once submitted, Charted will review and verify your information before completing registration.

Before You Begin

Have the following information ready before starting:

• The full legal business name of the entity as it appears in your VAT or corporate registration
• The entity's registered business address as it appears in your VAT or corporate registration
• The entity's VAT number (e.g., for Belgium: BE0123456789)

The information you provide must match your entity's official VAT registration. Small formatting differences are acceptable, but the VAT number must be exact. If the details cannot be verified, your Implementation Consultant will reach out to help resolve any discrepancies before registration can be completed.

Steps

1

Navigate to the E-Invoice Subscriptions list

From the NetSuite navigation bar, open the Charted menu, hover over AP Automation, and select Settings. In the left sidebar, under the Invoice AI section, click E-Invoice.

2

Create a new subscription

On the E-Invoice Subscriptions list page, click the Create Subscription button on the top right to open the subscription form.

3

Select a Subsidiary

In the Subsidiary field, select the NetSuite subsidiary that corresponds to the legal entity you are registering. Each subsidiary that needs to receive e-invoices must have its own subscription.

4

Enter the Legal Business Name

In the Legal Business Name field, enter the full registered legal name of the entity exactly as it appears in your company's official registration or VAT records.

This name will be used to verify your entity against public VAT registries. Abbreviations such as "BV," "NV," or "Ltd" are acceptable, but the name should reflect your official registered name.

5

Select the Country of Registration

Use the Country of Registration dropdown to select the country where the legal entity is registered. This determines which network identifier types are available in the next step.

6

Enter the Registered Address

Complete all applicable address fields:

Field	Description
Registered Address	First line of your official registered business address (e.g., street number and name)
Address Line 2	Optional second address line (e.g., suite, floor, or building name)
City / Locality	City or locality of the registered address
State / Province / Region	State, province, or region, if applicable
Postal Code	Postal or ZIP code

Enter the address exactly as it appears in your official registration. If your address can be written in more than one language (for example, French or Dutch in Belgium), either version is acceptable.

7

Add a Network Identifier

In the Network Identifiers section, add the identifier that will be used to register your entity on the e-invoicing network.

• In the Type dropdown, select the identifier type (e.g., VAT).
• In the Identifier field, enter the identifier value. For VAT numbers, enter the full number including the country code prefix (e.g., BE0123456789).
• Click Add to attach the identifier to the subscription.

At least one network identifier is required. If you are unsure which identifier type to use, contact your Implementation Consultant.

8

Submit the subscription

Once all fields are complete, click Submit to send the subscription for review.

What Happens Next

After you submit your subscription, it will appear in the E-Invoice Subscriptions list with a status of Not Verified. Charted's team will review and verify your submitted information against public VAT registries to confirm your entity's identity.

• If everything checks out, your subscription status will update to Verified and your entity will be automatically registered on the PEPPOL network.
• Once registration is complete, your status will update to Active, and your entity will be discoverable on the network. From this point, suppliers can begin routing e-invoices directly to your NetSuite account.
• If any information cannot be verified, your Implementation Consultant will reach out with details on what needs to be corrected. You can update your subscription and resubmit at any time.

Status	What It Means
Not Verified	Your subscription has been submitted and is awaiting review by Charted
Verified	Your information has been confirmed; network registration is in progress

Verification is typically completed within 1 business day of submission. If your status has not changed after 1 business day, contact your Implementation Consultant.

Need Help?

If you have questions about which information to provide or encounter an issue during setup, reach out to your Charted Implementation Consultant or contact support.